Backcountry(Climbing/Hiking/Camping/Trekking), Any Other Outdoors
Return Policy
If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
I’m so happy I found these! Have been looking for reasonably priced snow pants for a while but can never get the size right and was returning other types and rebuying a lot. They are true to size and are so comfy. Very happy with this purchase. Now if only it would finally snow! lol
P
Penridge
True to size and wind protection
I purchased these snow pants for our trip to Japan. They definitely took a beating from the activities we did and the crazy winds and snow we got on our trip. The pants not only kept me warm and dry but they were also comfortable to me. I also did have a thin under layer I wore as well. I would recommend these snow pants.
B
Brown
Best pair of snow pants I've ever owned.
buy it and you won't regret! They are true to size and they are comfortable and keep me warm while on the ice.
T
Tata
Warm snow pants!!!
Fits perfectly and doesn't make me look huge like my past snow pants! I think this will definitely keep me warm enough for my California snow trips. Length and leg width is perfect!
For reference I got the XS and I am 5'6.Would recommend!
s
stewart
Absolutely loved these
Perfect fit and kept me warm on the slopes!!! Did great when I washed it as well no issues afterwards! I would highly recommend purchasing!!!And the price was right!
