If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
I bought these to stay warm while skiing or snowboarding. They fit good and have nice leg length to cover boots. Very warm and waterproof.
D
Doyle
Great bib for the price
after having over 50 days in this bib,I have to say it's been warm, dry, comfortable, and held up amazingly well. I've had other brands both cheaper and more expensive tear or the zippers fail after maybe 20 days, this one has taken a beating through some good spills, park riding, resort/all mountain riding, and looks as good as new. Got used to the fit/feel of it, also dropped some lbs which made it fit better, overall happy with my purchase and plan to get another color for next year!
C
Cocker
Great product
These are good snow bib pants. They are waterproof. I use them while ice fishing, its a good layer and youll stay dry. Old snow pants, my knees used to get wet and that does not happen in these. Would buy again
J
Johnston
Good
Wore these for my entire ski trip! Held up well to me falling and sliding down the mountain. They're flexible, easy to put on and not too bulky.Protective leg material important positioning.Great fit and design. All my boxes were checked with these. Overall great product.
H
Heak
Good for skiing and snowboarding
I bought this for my son who will go to Colorado for skiing. He loves it. Size is just right, there is an adjustment strap on the shoulder strap, length is long but enough to wear snow boots. Warm and stylish according to my son. Great quality for the price.
