If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
These kept me warm at temps under 30 below with the windchill. They fit as described and can be adjusted as needed.
C
Clarke
Good product.
I'm a beginner snowboarder who needed to buy snow wear for my first lesson. I didn't want to spend too much as I wasn't sure I would like it and/or be able to actually learn. I haven't given up on the boarding and based on this purchase, if I keep to it, I know that I don't ever have to spend hundreds for good snowboard wear.
t
It looks super cute!! I hope to get better at snowboarding and if so, I'll be buying these in every color. For reference, I'm 5'5, 164#'s and I ordered M. I was still able to fit the thin thermal layer as well as butt and knee pads. A bit tight with the added pads, but still fit well.
B
Brown
Worth every penny!
I go skiing every other weekend so I have several snow suits and winter overalls. I was a bit skeptical at first because of the low price and if it would lack durability because of the price but NO, I was so shocked. The snow suit has amazing quality and will keep you warm. It insulated well and never once did I get cold on the mountain with bibs. You can get a cheaper suit for half the prices. It also was very water resistant. I would be out on the mountain for hours and even after snowing and me falling I was still dry. These held up nicely. the snow suit did run a bit bigger which I liked because you can pack on some layers underneath if you want. Overall you cant beat this deal. Dont walk but run and buy these for your next trip. I will definitely be purchasing more pairs but in different colors. They have a good selection of colors.
S
Shields
love it
i am 51 140lbs and the size M fit me perfectly!! the torso is not too tight with the perfect amount of room. could easily fit a hoodie underneath and the legs are roomie as well, perfect space for a base & mid layer if needed!i tried this on in my house and cannot attest to how warm it will keep me when we are actually skiing this winter but the quality felt durable and was
comfortable! im glad i went with a medium short, just a little more form fitting. i paired it with another snowverb ski jacket!
B
Batterham
Lovely snow pants
These fit like a glove and easy to move around in. My expectations were not high, usually snow pants fit me horribly, but these are stretchy and warm. Looking forward to the snow season and wearing these!
