If you would like to return or exchange an item purchased on www.snowverb.com.au, please send us your request within 14 days of delivery date, upto 20 days for holiday season, like national holiday.(For example, Order placed during the week before Christmas.)
Important:
To be eligible for a return/exchange, Items must be returned in new & unused condition, with tags attached.
Initial shipping charges cannot be refunded.
When returning or exchanging items, customers will be only responsible for the return/exchange shipping fees, no additional fees applied like: Restocking fee.
Snowverb.com.au reserves the right to refuse any returns which do not meet our return policy requirements, or are returned without written approval.
Any promotional gifts received must be included in the returned items,otherwise,the retail price of the promotional gift will be deducted from the refund.
Contact us if you have any questions regarding your return at service@snowverb.com.au
We offer returns for refund, all returns will be credited back to your original form of payment within 1-3 business days once your return is received and inspected.
All sales on big promotion(40%-60%) products are final and cannot be returned or exchanged.
To prioritize the health and well-being of our customers, strict hygiene standards are a must. Base layer items, classified as intimate apparel, cannot be resold or restocked for everyone's safety and comfort.
Exchanges:
If you are exchanging your items, we will accommodate an exchange for items for the same style in a different size or color. For a different style, please return your original item(s) and place a new order online separately.
Exchanges are only processed upon the receipt of returned item(s) and are based on stock availability. A maximum of one exchange per item will be allowed.
Initial exchange of items are shipped free of charge.
If a second exchange is required, the customer will incur an additional shipping charge of A$26.99.
Defective Items
If an item is received damaged or defective, please contact customer service immediately.
I’m so happy I bought this ski suit! It fit so well, the quality is beautiful, has a belt that adjusts to your waistline, and is actually quite warm! I’m 5’9, 130lbs and usually a size small but considering I wanted length and enough space to put layers beneath it, Medium was definitely the right size for me.
R
R.A.
Great fit!
Fits like a glove! Worth the money!
C
C.
Amazing! Love it!!!
"Fits perfectly. Great quality. For reference, I’m 5’ 6” 130 lbs. 32DD. Normally wear size 4 jeans. Ordered Medium, based on other reviews. It’s a little bit loose in the waist, even with a base layer under, but the belt allows you to tighten it up.
Haven’t worn it in the cold yet, but it seems very well made so I hope it’ll keep me warm on my upcoming ski trip.
If you’re wondering if this is worth the price, the answer is 100% yes!"
T
T.B.
It’s comfy, warm and beautiful
Warm, comfortable and elegant. Got many compliments
S
Shamani N.
Like a Glove.
"This is by far the BEST snow suit I've ever owned to date. It's super flexible, stylish and very flattering. It seems that all snowsuits for women are bulky and make you look like Michelin man.
I run a Nature Club for kids so I spend 90% of my days outside in Canadian winters. I've put the waterproof and warmth capabilities to the test and it superceded my expectations. All you need is a thin thermal layer underneath and your good to go.
Sizing:
Im 5'8"" - 155 pounds and first ordered a medium. It was short in the torso portion for me so I ordered a large and it fits great. So I would recommend to size up.
Improvements:
The only improvement I would suggest is putting in a hip loop zipper for a easier washroom experience. Your kids snowsuit has it and my son is loving that feature!
